Refund policy

JOHN HATTER & CO accepts returns within 14 days of receiving our product. Please contact support@johnhatter.com for return labels within Sweden and information on International returns (International returns – John Hatter & CO does not cover any return costs but will send exchanged product/s without shipping charges). The product must be returned unused, all labels and original packaging should also be intact. Once this is approved you will be refunded directly to the source of payment. For returns shipping costs will not be refunded (original shipping cost as well as return-shipping cost). Purchased items are exchangeable into a different model, subject to stock-availability and are sent to you without shipping charges. Sale items can be exchanged, But NOT returned at any time.