Shipping policy
Shipments are made during business hours, Monday to Friday, with exception of Swedish public holidays. If you place your order before 11.00 AM GMT+1 on a weekday it will usually be shipped on the same day. A delivery confirmation and tracking nr will be sent by email when your order has left the JOHN HATTER & CO warehouse which makes it easy to trace your order. Domestic: JOHN HATTER & CO uses DHL Service Point, your order will be sent to your nearest local delivery point and you will be notified once your package has arrived. The package must be picked up within 14 days of arrival, if not the package will be sent back to us and you will be charged 100 SEK (covers cost of sending and returning the package). International: Orders of 1 pair will incur a delivery fee of 10€ within Europe and rest of world 20€ (Shipping costs are subsidized by JOHN HATTER & CO). JOHN HATTER & CO uses UPS & DHL as their shipping partner in Europe and FedEx for the rest of the world. Orders exceeding 2 pairs of caps will be delivered free of charge. Delivery charges DO NOT cover any eventual import costs for non EU countries.