We offer a 1-year manufacturers guarantee on all our products, from the date of your purchase. All products will be checked by John Hatter & CO and if approved to be defective in manufacturing or materials, it may be exchanged within 365 days of the date of purchase, and when accompanied by the original paper or digital receipt. The John Hatter & CO guarantee doesn’t cover ordinary wear and tear, or damage caused by improper use or accidents. Items must have been purchased directly from johnhatter.com. Items purchased through third party retailers are not covered under John Hatter & CO manufacturer warranty.